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GENERAL ACCOUNT INFORMATION

ADDRESS REQUIREMENTS

Refund checks, financial aid checks, the Hope and Lifelong Learning tax forms, and other important documents are mailed to the student’s current home address.  For this reason, it is very important that the Records & Registration Office has the student’s current address information.  If you need to update your address, click here to log on to the MnSCU Web Portal.  Once logged on, on the left side under Student e-Services, select Account Management, then select Address Info.

Checks returned by the post office are re-mailed once the college receives an updated address from the student. A $30 fee will be assessed to students whose check must be reissued due to an incorrect address.

E-MAIL REQUIREMENTS

Students are required to have activated their MetNet e-mail account in order to receive notices from the college.

ACCOUNT INFORMATION ONLINE

Students can check their account balance online anytime. Log on to the MnSCU Web Portal (Registration site) and enter you 8-digit Normandale student ID number, or User Name, and password.  Once logged on, on the left side under Student e-Services select Bills and Payment.

TUITION STATEMENTS/BILLS

Billing statements are available online.  “Balance Due by Term” reflects activity for a specific term while “Full Account Detail” reflects all activity on your student account since 2000.  The reports include charges, payments and financial aid posted to your account.  Financial Aid which has been awarded and disbursed is listed in the payment section of your statement.  The information provided will include not just amounts from Normandale but also amounts you may have with another MnSCU institution (as long as your social security number is on file with the other colleges and universities).  Normandale Community College does not mail out tuition billing notices.  Reminders for payment and past due notices are sent by e-mail to your MetNet account.

TELEPHONE INFORMATION

For questions regarding any charges and payments posted to your student account, please call the Business Office at 952-487-8242 or e-mail us at BusinessOffice@normandale.edu (be sure to include your Student ID number).

FAILURE TO PAY FINANCIAL OBLIGATIONS

A student who fails to meet financial obligations will not be eligible to register for future semesters.  Degrees, official transcripts, and certifications will be withheld until all financial obligations are met.

Please note: parents, spouses, relatives, and friends cannot receive student account information or be permitted to register or drop courses for students without the signed written permission of the student.  Student account information can not be faxed due to data privacy laws.

 

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