Normandale Community College                                                       Effective Review Date:  Spring 2008

Course Syllabus                                                                                 To be Reviewed Annually

 I.       Identifying Information

         A.  HSMA 2100 - Casino Management & Operations

         B.  Instructor:  Dan Creed

         C.  Spring Session, 2008

         D.  Four Credits

         E.  No Prerequisites

         F.  Office:   Office Hours:  

         G.  Office Phone: 952-487-7103; Cancelled Classes:  487-8300

         H.  Catalog Description:  A working understanding, application, and role of casinos in the hospitality industry.

II.       Purpose

To develop a working understanding of the principles of casino management and operational procedures necessary for state, federal and Native American compliance.  (Regulations and legal issues.)

III.      Course Objectives  The student will:

A.           Develop an understanding of the casino industry.

B.           Develop an understanding of rules and protection of table games and slots.

C.           Develop an understanding, establishing and maintaining standards, and to discuss specifically surveillance, human resources, financial controls, comps and credit.

D.           Understand the basics of market strategies for casinos.

E.           Be able to forecast sales and expenses for casino operations.

F.           Apply management principles effectively for continual improvement in all phases of casino operations.

G.           Review the economic impact of casinos.

H.           Study the social and cultural impact connected with the development of the gaming industry.

IV.     Learning Methods

         A.  Lecture

         B.  Discussion

         C.  Special project assignment

         D.  Guest speakers

         E.  Case studies

         F.  Text

         G.  Training materials, including films and outside reading

         H.  Field trips & field laboratory